For 21+ Only

bet link's Guide to Responsible Gambling

Gambling is entertainment — not a source of harm. bet link believes every member should set their own limits and enjoy the experience on their own terms. This page explains how you can stay in control.

For individuals aged 21 and above only

Our Commitment

Registering at bet link means joining a trusted platform where entertainment and safety go hand in hand. We want every member to play comfortably and responsibly — the enjoyment of betting should never become a burden.

Responsible gambling rests on three things: setting a budget, managing your time, and staying aware of your emotions. Reading our Terms and Conditions will help you understand when we may place restrictions on an account and what measures are in place to protect members.

Remember, winning is never guaranteed — betting always involves risk. Never bet with borrowed money or funds you need for daily life. If you ever feel like gambling is getting out of hand, the tools and support options below can help.

Under our Privacy Policy, all your account information is kept secure and is not shared with third parties. You can reach out to us for help with confidence in that assurance.

The 21+ Age Limit Is Strictly Enforced

The minimum age to open an account and place bets at bet link is 21. If age cannot be verified during identity checks, the account will be closed.

Remember: Gambling is never a guaranteed source of income. Only bet what you can afford to lose.

Tools to Set Your Own Limits

bet link helps members stay fully in control of their gambling. The tools below can be activated at any time — simply contact our 24/7 live chat.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis to help keep your spending within budget.

Daily Weekly Monthly

Session Limit

Set a time limit for how long you play in one sitting. Once the time is up, your account will automatically pause.

1 Hour 2 Hours Custom

Loss Limit

Set a cap on how much you can lose within a given period — once the limit is reached, betting will stop.

Daily Weekly

Cooling-Off

Temporarily close your account for a few days — you can take a break anywhere from 24 hours to 30 days.

24 Hours 7 Days 30 Days

Self-Exclusion

Choose self-exclusion to keep your account fully closed for an extended period — options range from 6 months to permanent closure.

6 Months 1 Year Permanent

Transaction History Review

View a full record of your deposits, bets, and withdrawals — stay transparent with yourself and review your habits.

Available in Account

Request Self-Exclusion

If you feel you need a break from gambling, fill in the form below. Our support team will process your request within 24 hours.

Self-Exclusion Request

Or contact our 24/7 live chat directly for immediate assistance.

Warning Signs

If you notice any of the signs below, gambling may be taking up too much space in your life. There is nothing to be ashamed of — recognising them early makes it easier to avoid bigger problems.

Betting beyond your budget

Placing bets with money you cannot afford to lose, or gambling with borrowed funds, is an important warning sign.

Chasing losses

Repeatedly placing more bets after a loss in an attempt to win the money back only leads to greater losses.

Neglecting family and work

If gambling is causing gaps in your family relationships or professional responsibilities, it is time to pay attention.

Gambling in secret

If you find yourself hiding your betting habits from family or friends, it is worth thinking about.

Sleep and concentration problems

If thoughts about gambling keep circling in your mind, or you feel restless when you are not playing, that can be a sign of concern.

Feeling the need to gamble more

If you now need more time or larger bets to feel the same satisfaction you used to get with less, it is time to stop.

Where to Get Help

Asking for help is a sign of strength, not weakness. Support is available through any of the following.

bet link Live Chat

Our support team is available 24 hours a day, 7 days a week in both Bengali and English. Talk to us on live chat about account restrictions, self-exclusion, or anything else.

Email Support

You can also reach us by email alongside live chat. Our email address is: [email protected] — you will receive a reply within 24 hours.

Family and Trusted Ones

Talk to a family member or a close friend. An open conversation with someone you trust can often work faster than professional help.

Professional Mental Health Advice

If gambling feels out of control, speak with a mental health professional or counsellor. Professional therapy is effective for behavioural addiction.

Answers to Common Questions

Answers to common questions about responsible gambling, account limits, and deposits and withdrawals can be found on our FAQ page — check it for quick information.

bet link's Commitments

Age Verification

We confirm age at the time of registration and again when necessary. Accounts for those under 21 are not approved.

Protection of Minors

To prevent younger family members from accessing the platform, we recommend using a password and device lock.

Honest Advertising

Our promotions are based on accurate information — no false promises or misleading claims are made.

Account Monitoring

When unusual gambling patterns are detected, our team proactively contacts the member — monitoring runs automatically.

Fair Gaming Environment

All game outcomes are controlled by a Random Number Generator (RNG) — there is no way to influence a result, and every session is independent.

How to Stay Aware

Set your budget first: Decide on a fixed amount before each session. When it is gone, stop — do not bring extra money in hopes of winning.

Keep track of time: Watch the clock or keep a session limit active. Playing for long stretches without a break affects your judgement.

Do not bet on emotion: Do not play when you are angry, frustrated, or under the influence of alcohol. Decisions made with a clear head are the right ones.

Keep gambling as gambling: Betting is entertainment — not an alternative income. Holding onto that mindset helps you avoid many problems.

Take breaks: Take a few days off every few weeks. Breaks help you see things more clearly.

Questions About Responsible Gambling

Your account cannot be reactivated until the self-exclusion period ends. For permanent self-exclusion, the account is closed completely and cannot be reopened.

Reducing a limit takes effect immediately. However, a request to increase a limit takes effect after 24 hours — giving you time to reconsider.

Accounts are not closed based on third-party requests alone, but the account holder can contact us at any time via live chat or email to activate self-exclusion or set limits. Encouragement from family can make it easier to take that step.

Once the set limit is reached, no more bets can be placed for that period. It resets automatically at the end of the period (day/week), or you can contact live chat to have it reviewed.

Your balance remains safe during self-exclusion. Our support team will let you know about the withdrawal process when the period ends or in the case of permanent closure.

If age verification confirms the person is under 21, the account is closed immediately and any deposited funds are returned. Protecting minors is our highest priority.